Terms of Service
The following clarifications define how Heath Motor Group handles estimates, parts, warranties, and vehicle care. Please read them carefully before booking a service.
All work begins with a written estimate. No repair is carried out without your approval. If additional faults are found during the job, we stop and contact you before proceeding. Estimates are valid for 30 days from the date of issue.
We use manufacturer-specification or equivalent quality parts. Components replaced during a service are available for inspection upon request. Parts supplied by the customer are fitted at their own risk and carry no warranty from our workshop.
Labour on repairs is warranted for 12 months or 20,000 kilometres, whichever comes first. Parts warranty follows the manufacturer's terms. The warranty is void if the vehicle is modified, improperly maintained, or used for competitive driving.
Vehicles left at the workshop for more than 14 days after completion may incur a storage fee. We recommend arranging collection promptly once notified that your vehicle is ready. Heath Motor Group is not liable for items left inside the vehicle.
Computerised diagnostics identify faults present at the time of testing. Intermittent issues may require extended diagnosis or a road test. Additional time spent on diagnosis beyond the initial assessment is quoted before any further work is carried out.
For your safety, we ask that you do not enter the workshop bays while vehicles are being serviced. A viewing area is available for customers who wish to observe their vehicle during the inspection process. Children must be supervised at all times.
For fleet servicing agreements or questions about these terms, contact our service desk directly.
301 Pietersen Stream, East Yolandi, LP 4886 | +27495425264 | info@heathmotorgroup.com
Related reading
These articles cover the procedures our technicians perform daily. Whether you manage a single daily driver or a full fleet, the same inspection logic applies: catch wear early, replace in pairs, and verify with a test drive before the car leaves the bay.
A step-by-step look at pad, rotor, and caliper replacement. We explain how wear patterns reveal sticking calipers or warped rotors, and why matching components on both sides matters for even stopping.
Read the full guideWhen a warning light appears, it is often just the start. This article shows how live data streams and actuator tests isolate intermittent misfires and sensor failures without guesswork.
Read the full guideOur 150-point inspection covers compression, transmission behaviour, suspension bushings, and structural integrity. A detailed condition report helps you negotiate with confidence.
Read the full guide