Assistance & Common Questions
If you are unsure whether your car needs a full service, a diagnostic scan, or just a quick check before a long trip, these points cover the usual decisions. For anything specific to your vehicle, call the workshop and we will talk it through.
A routine service follows the manufacturer schedule and replaces fluids, filters, and wear items at set intervals. A diagnostic scan is for when a warning light is on, the engine feels rough, fuel consumption has changed, or a fault appears intermittently. If you are unsure, book the health check first — it combines a visual inspection with a computerised scan and gives you a clear picture before any work is approved.
Yes. Every job starts with an inspection and a transparent cost estimate covering parts, labour, and the expected time. If we find additional issues during the work, we stop and call you with the details and the revised figure before continuing. You never approve work blindly.
We handle mixed fleets where each vehicle may follow a different manufacturer schedule. Our system tracks service history per registration, so we know what is due for each car or van. Fleet managers receive a single summary of completed work, upcoming intervals, and any recurring issues across the group.
The inspection checks engine condition, transmission behaviour, brakes, suspension, steering, tyres, fluid levels, and electronic systems. We also look for signs of previous accident damage or poor repairs. After the test drive you get a condition report that lists what is healthy, what may need attention soon, and what is a deal-breaker.
Most clutch replacements take one to two working days depending on the vehicle model and whether the flywheel needs machining or replacement. We give you a realistic time frame after the initial inspection, and we only order parts once you have approved the estimate.
Yes. We recharge air-conditioning systems, check for leaks, and replace compressors or condensers when needed. For tyres, we fit new sets, balance wheels, and check alignment. These jobs are often combined with a service so you do not lose extra workshop time.
Need a different answer? Read the full guide on how we handle common repairs and inspections.
Workshop resourcesAssistance & Response
Whether your car is due for a health check, showing a warning light, or needs a pre-purchase inspection, our service advisors are ready to guide you. Choose the channel that suits you best and we will respond within one business day.
For urgent brake noises, warning lights, or breakdown concerns, call us directly during workshop hours. Our technicians can often diagnose the urgency over the phone before you book a slot.
+27 49 542 5264Mon–Fri: 07:30–17:30
Sat: 08:00–13:00
Send service requests, quote questions, or fleet servicing details by email. Attach any previous inspection reports or photos of the issue to speed up the initial assessment.
info@heathmotorgroup.comReplies within one business day
Drop by for a quick diagnostic check or to discuss upcoming maintenance. Our advisors will walk you through the recommended work and provide a written estimate before anything starts.
301 Pietersen Stream
East Yolandi, LP 4886
Free parking available on site
We treat every enquiry as time-sensitive. Phone calls are answered immediately during opening hours, while email and online booking requests receive a confirmed reply within one business day. For fleet customers with multiple vehicles, we assign a dedicated account coordinator who handles scheduling and service history updates.
Typical response times
Looking for common service questions, warranty details, or booking policies?
Browse service resourcesWorkshop Contact
Whether you need a second opinion on a fault code, want to confirm a service interval, or are planning a pre-purchase inspection, the workshop team is available during opening hours to give you straight answers.
301 Pietersen Stream
East Yolandi, LP 4886
Vehicles can be dropped off from 07:30 on weekdays. For fleet servicing, contact the workshop a week in advance to arrange bay allocation and inspection slots.