Workflow
From the first phone call to the final test drive, every repair follows the same disciplined path. No surprises, no guesswork, no unauthorised work.
Call or book online with a description of the symptom — a noise, a warning light, a vibration, or a scheduled service interval. We log your vehicle's details and confirm a drop-off time that suits your day.
The car goes on the lift. We run a computerised scan, inspect the systems related to your complaint, and check wear items that could cause the same symptom. This step takes between 30 and 90 minutes depending on the fault.
You receive a clear breakdown: parts needed, labour time, and the total cost. Nothing gets replaced without your go-ahead. If we find additional wear during the job, we stop and call you before proceeding.
Qualified technicians carry out the approved work using manufacturer specifications. We use quality parts, torque everything to spec, and replace fluids and filters where the service schedule requires it.
Before handover, we re-check the work, scan for fault codes again, and take the vehicle for a short road test to confirm the original issue is resolved and nothing new has appeared.
You get a detailed invoice, a summary of what was found and fixed, and a stamped service record. For fleet clients, we keep digital history per vehicle so future bookings are faster and more accurate.
Most routine services are completed within a single working day. Diagnostic work may require the vehicle to stay overnight if the fault is intermittent. We do not start any repair without a signed estimate, and we keep you updated by phone if timing changes.
Workshop support
Every job that comes through our bay gets a named technician and a clear point of contact. When you need an update on your vehicle, you speak to the person who actually has the spanner in hand, not a call centre reading from a screen.
We keep response times realistic for a working garage. During shop hours you will normally hear back within two hours. For urgent breakdowns or safety-related faults, call the number below and we will prioritise your message.
Best for sending photos of a fault, service history, or a written estimate request.
info@heathmotorgroup.comDrop by for a quick tyre pressure check or to discuss a repair face to face.
301 Pietersen Stream
East Yolandi, LP 4886
Phone calls answered during opening hours. Email replies within one working day. Diagnostic reports sent the same day the scan is completed.
Workshop Timeline
From a two-bay operation to a full diagnostic and servicing centre, each stage added capability and trust.
2014
Started with two lifts and a single diagnostic scanner, focusing on routine servicing and brake work for local daily drivers.
2017
Invested in dealer-level scan tools and live data streaming, allowing us to trace intermittent faults and sensor failures accurately.
2020
Began scheduled maintenance for local delivery fleets, with dedicated bay time and priority parts ordering to minimise downtime.
2022
Introduced a structured buyer inspection covering engine, transmission, suspension, and structural checks with a written condition report.
2024
Added dedicated suspension and clutch bays plus a tyre fitting station, cutting turnaround times for combined jobs.