How Heath Motor Group collects, uses, and protects your personal information when you book a service, submit an enquiry, or visit our website.
Last updated: 15 January 2025
Heath Motor Group operates an independent automotive service centre. We provide routine servicing, diagnostics, brake and suspension work, and pre-owned vehicle inspections. This policy explains our data handling practices in plain language.
We collect information you provide directly through our enquiry forms and booking requests. This includes your name, email address, phone number, vehicle registration details, and the message you send us. We also collect technical data automatically, such as your browser type, device information, IP address, and pages visited, to understand how our website is used.
We use your contact details to respond to enquiries, confirm service bookings, and send reminders about scheduled maintenance. Technical data helps us improve site performance and diagnose issues. We do not sell your personal information to third parties.
Our website uses cookies to remember your preferences and to collect anonymised analytics about visitor behaviour. You can disable cookies in your browser settings, but some parts of the site may not function correctly without them. We do not use cookies for advertising purposes.
Your information is stored securely on our systems and those of our service providers, including website hosting and email services. These providers process data only on our instructions and are bound by confidentiality agreements. We retain enquiry records for a reasonable period to handle follow-up questions and warranty matters.
You have the right to request access to the personal data we hold about you, ask for corrections, request deletion, or withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below. We will respond within 30 days.
We are committed to honest communication. We do not make misleading claims about our services, fabricate customer endorsements, or create false urgency. Any estimated repair times or outcomes are provided in good faith and depend on the actual condition of your vehicle after inspection.
For privacy-related questions or to submit a request regarding your personal data, please contact us: