Terms and Clarifications
The following notes define how Heath Motor Group structures estimates, service intervals, and inspection reports. Reading them before booking helps avoid misunderstandings about what is included in each job.
Estimate Scope
Written quotes cover parts, labour, and consumables for the listed work. If a technician finds an additional fault during the job, we stop and call before proceeding. No extra charge is applied without your approval.
Manufacturer Schedules
Service intervals follow the schedule published by the vehicle manufacturer. Mileage and time-based items are both considered. If a component shows wear outside the standard interval, it is reported separately rather than bundled into the routine service.
Diagnostic Reports
Computerised scans identify fault codes and live data readings. A diagnostic report lists observed codes, possible causes, and recommended next steps. Clearing a code without addressing the underlying fault is not treated as a repair.
Parts and Fitting
We fit parts that match original specifications or approved equivalents. Customer-supplied parts are accepted only with prior agreement, and warranty on those parts remains with the manufacturer. Labour warranty covers the fitting work itself.
Pre-Purchase Inspections
A 150-point inspection covers mechanical, electrical, and structural items that can be checked without dismantling the vehicle. The condition report notes visible wear and items requiring immediate attention. It does not guarantee future performance or hidden damage from prior accidents.
Fleet Service Terms
Fleet accounts receive a consolidated maintenance log for each registered vehicle. Service reminders are sent based on mileage or time thresholds. Scheduling priority applies to vehicles with booked downtime, and routine work is planned around your operational calendar.
Heath Motor Group operates as an independent service centre and is not affiliated with any vehicle manufacturer. All service work is performed at 301 Pietersen Stream, East Yolandi, LP 4886. For questions about a specific estimate or inspection report, contact us at +27495425264 or info@heathmotorgroup.com.